Q1:Are you a factory or trading company? A:We are a factory, which have excellent sales team, management team and experienced staffs. Q2:What is your usual payment term? A:Our payment term is usually 30% deposit and 70% balance payment before shipment by TT/WesternUnion/Paypal or LC. Alibaba trade assurance is also available. Q3:Can I order samples? Free of charge? A:Yes, we can do sample orders, which need sample fee. But we will use the sample fee as deposit, or return to you when have bulk order. Q4:What is the MOQ and delivery time? A:The MOQ for the first order is 1pc, the next order is 100pcs. Delivery time is 15-20days after received deposit. Some of items are in stock, pls contact us before place order. Q5:How long will be the warranty of product? A:We have 5 years warranty with correct use. We have 8 years warranty for the chair frame. Q6:Why choose us ? A:1. high quality factory 2. sincerity service 3. strong ability with customize 4. excellent design team 5. excellent innovative ideas 6. good quality after-sale service Q7:How to control my goods quality? A:step1: Incoming material quality checking step2: producing process checking step3: finished product complete inspection Q8:How to get my goods easily? A:Pls advise us your destination port, professional sales will help you check the shipping cost for your reference.
